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Stop Spam

Address & Phone

818 South Broadway 9th Floor
Los Angeles, CA  90014
877-CHAN-LUU

 

About the spam you may have received in our name

Unfortunately CHAN LUU, a Los Angeles fashion company, has been targeted by spammers who are “spoofing” our email address (orders@chanluu.com) to send you spam.

If you are a victim of such email spamming, we would like to extend our apology to you and request your understanding per the following:

  1. We did not send the junk email to you. Our email address was forged. Unfortunately, there is nothing we can do to prevent this practice. To reduce the amount of spam you receive, you may contact your ISP and ask them to install Spam Assassin, and use "Real Time Blackhole Lists" or other Anti-spam server software.
  2. It’s never a good idea to reply to a spam email or to click on a “remove me” link, because

The address may not exist.

Your complaint may bounce back to you or it may end up in the domain owner’s “catch-all”inbox.

The address may be forged.

In this instance the spammer will have chosen someone else's email to use in the From: or Reply-To: lines of the header. The address may have been chosen at random or the spammer may have deliberately targeted someone. In either case, an innocent third party will be inundated with bounced emails and irate "remove" requests, some of which can be very abusive or threatening. This can turn into what is known as a denial of service attack if the flood of bounces or replies overloads the innocent party's computer system. This is a crime.

The address may be legitimate

Spammers rarely provide legitimate email addresses but if they do, it is almost always for the purpose of collecting viable email addresses for future mailing lists. This is the worst case scenario for you.

To learn more about E-mail Spoofing, please read the following article at wikipedia.org:

http://en.wikipedia.org/wiki/Email_spoofing

It is our corporate policy to never send unsolicited e-mail. For more information about about the information we collect and transmit, please visit our privacy policy.