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CONTACT US

By Phone
Monday - Friday
8:00am - 5:00pm PST
1-877-CHANLUU
(242-6588)


By Email
English
customerservice@chanluu.com

Japanese
customerservice@chanluu.jp
Please allow 24 hours for reply


By Online Form
Click here to submit an online form
Please allow 24 hours for reply

Each time you purchase from ChanLuu.com during the shopping period January 1st thru June 30th, you will accumulate rewards that can be used toward future ChanLuu.com purchases.
After the shopping period ends, you will receive a Chan Luu Rewards Card equal to 10% of the merchandise and Gift Card purchases you made at ChanLuu.com between January 31st and June 30th. Your Chan Luu Rewards Card will be mailed to your account billing address.
Take advantage of the rewards you have earned by using your Chan Luu Rewards Card to purchase merchandise at ChanLuu.com. Your Rewards may be used until the date printed on the card.
If you received a Chan Luu rewards card in the mail, the amount (less any returns) has been applied to your Chan Luu account. You can select to use your Chan Luu Rewards during check out. Chan Luu Rewards cannot be applied to existing orders and must be used at check out to apply.

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