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CONTACT US

By Phone
Monday - Friday
8:00am - 5:00pm PST
1-877-CHANLUU
(242-6588)


By Email
English
customerservice@chanluu.com

Japanese
customerservice@chanluu.jp
Please allow 24 hours for reply


By Online Form
Click here to submit an online form
Please allow 24 hours for reply


To purchase a gift card, select whether you would like it emailed or mailed to you.

GIFT CARDS

Purchasing a Gift Card

Chan Luu Gift Cards are only available to be purchased in predetermined dollar amounts and to be used at the Chan Luu Online Store. Gift Cards can be mailed to the address of your choice or by email to you or someone else.

Redeeming a Gift Card

To make a purchase using your gift card you must first create a Chan Luu Online Account. At the Checkout payment screen you can enter the 13-digit card number found on the back of the card to be applied to your order.

  • If the amount to be purchased is less than the amount on your Gift Card, the remaining gift balance will remain on your card to be used at another time.
  • If the amount to be purchased is more that the amount on your Gift Card, the remaining balance owed can be paid with a major credit card to complete the order.

IMPORTANT NOTICE REGARDING GIFT CARDS RECEIVED ON OR BEFORE JANUARY 20TH, 2013 The Chan Luu Gift Card number previously assigned to you is no longer valid. You must contact us to receive a new Gift Card number. You may contact us by email at customerservice@chanluu.com or by phone at 1-877-CHANLUU (242-6588).