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CONTACT US

By Phone
Monday - Friday
8:00am - 5:00pm PST
1-877-CHANLUU
(242-6588)

By Email
English
customerservice@chanluu.com
Japanese
customerservice@chanluu.jp
Please allow 24 hours for reply

By Online Form
Click here to submit an online form
Please allow 24 hours for reply

GIFT CARDS
Purchasing a Gift Card
Chan Luu Gift Cards are only available to be purchased in predetermined dollar amounts and to be used at the Chan Luu Online Store. Gift Cards can be mailed to the address of your choice or by email to you or someone else.
Redeeming a Gift Card
To make a purchase using your gift card you must first create a Chan Luu Online Account. At the Checkout payment screen you can enter the 13-digit card number found on the back of the card to be applied to your order.
IMPORTANT NOTICE REGARDING GIFT CARDS RECEIVED ON OR BEFORE JANUARY 20TH, 2013 The Chan Luu Gift Card number previously assigned to you is no longer valid. You must contact us to receive a new Gift Card number. You may contact us by email at customerservice@chanluu.com or by phone at 1-877-CHANLUU (242-6588).